Alexa Skills Kit > Get Deeper > ASK Analytics
Usage
View and drill into usage metrics like unique customers, total session, utterances, and retention.
Account Linking
See account linking metrics such as account linking events, completion rate, and initiations.
Performance
Use skill performance metrics to understand how well your skill is functioning.
Customer Satisfaction Analytics (beta)
Understand customer satisfaction with your skill with metrics including barge-ins, terminations, and unhandled requests.
Interaction Path Analysis
Use interaction path analysis to identify interactions where customers commonly become blocked or exit your custom skill.
Intent History
Intent history provides you with the aggregated and anonymized transcriptions of user speech data and intent request details for custom skills. This is especially useful for improving skill accuracy.
Get Metrics API (Beta)
Access relevant data about your skills without logging into the developer console. You can save time and automate visibility into the key insights that help you optimize skill engagement.
| Date | Name | Summary | Locale Availability | Links | Release Type |
|---|---|---|---|---|---|
7/22/2020 |
Customer Satisfaction Analytics |
You can now understand customer satisfaction with your skill with customer satisfaction analytics |
US |
Beta |
|
5/27/2020 |
New Account Activation Metrics |
New Skill Activation Metrics: Gain insights into your skill’s OAuth metrics |
All |
GA |
|
3/24/2020
|
Intent Confidence |
Measure your skill's intent confidence in the Analytics tab of the Developer Console to improve your interaction model. |
All |
Generally Available |
|
2/3/2020 |
ChangeReport Accuracy Rate |
New Smart Home Analytic Metric: ChangeReport Accuracy Rate |
All |
Generally Available |
