Manage Devices in the Management Console

Note: Sign in to the developer console to build or publish your skill.

Before you can manage Alexa devices and smart devices, you must first associate them with rooms. After you set up your Alexa devices, you can use the Alexa Smart Properties management console to associate them with rooms. You can also discover smart devices and add them to rooms.

Console links

The console is available in the CA, DE, ES, FR, IT, JP, UK, and US marketplaces at the following links:

Important: To gain access to the CA, DE, ES, FR, JP, IT, and UK consoles, work with your Amazon Business Development representative. For more details, see Get Started with Alexa Smart Properties APIs.

Manage devices

Important: When you associate Alexa devices or smart devices with a room, disassociate devices from a room, or update device settings (including the wake word, maximum volume, device setup mode, and default music station), the devices must have an active connection to your Wi-Fi network and the internet for the update to complete successfully. The connection allows the device to complete an automatic reboot. Alexa Smart Properties retries these requests for one hour.

Tip: Label each device with its room number to help ensure that the device remains in the correct room.

After you associate a device with a room, setup mode is disabled. When the device isn't associated with a room, setup mode is enabled.

View Alexa device information

Open the Alexa Smart Properties management console and navigate to the Echo Devices page for your property.
The console displays a list of your account's registered Alexa devices, with the following information:
- Name – The name of the Alexa device, if the device has a name.
- Room – The room name, if you've associated the Alexa device with a room.
- Model – The model of the device.
- Device Serial Number – The serial number of the Alexa device.
- MAC Address – The media access control (MAC) address used to identify a device on a wireless network.
- Connection Status – The availability status of the Alexa device.
  - Online – The device is connected to the network.
  - Offline – The device isn't connected to the network. For example, the device is unplugged, or the network isn't available.
  - Unavailable – The device has been offline for more than 30 days, or there is no device state reported. This status typically indicates an unplugged device.
- Software Version – The last software update applied to the device. Latest software version numbers can be found on the Amazon Help & Customer Service portal.
To see a list of Alexa devices registered to your account that are available to associate with a room, choose Associate Devices.

Assign Alexa devices to rooms

At this time, you can associate an endpoint with one room. Apply settings to a device only after you assign the device to a room.

Open the Alexa Smart Properties management console and navigate to the Echo Devices page for your property.
Choose the Associate Devices button.
From the Echo Devices list, choose the devices to assign.
For each device, choose a room to associate it with.
Choose Submit.
Use the status bar at top of the page to track the progress of the operation.

Move Alexa devices to different rooms

To move a device to a different room, the device must have an active connection. After you associate the device with a new room, keep the device powered on and online for one minute.

Note: When you change rooms for a device, any previous settings on the device are cleared. In addition, the endpoint ID and friendly name of the device might change.

Open the Alexa Smart Properties management console and navigate to the Echo Devices page for your property.
From the Echo Devices list, choose the devices to move.
From the Actions drop-down menu, choose Move to different room.
For each device, choose the new room to associate it with.
Choose Submit.
Use the status bar at top of the page to track the progress of the operation.

Disassociate Alexa devices from rooms

Open the Alexa Smart Properties management console and navigate to the Echo Devices page.
From the Echo Devices list, choose the devices to unassign.
In the Device Details page, choose Disassociate from room.
Choose Submit.
Use the status bar at top of the page to track the progress of the operation.

Change a device's friendly name

Open the Alexa Smart Properties management console and navigate to the Echo Devices page.
From the Echo Devices list, choose the device to rename.
In the Device Details page, choose Rename.
Enter a new friendly name for the device.
Choose Submit.

Deregister devices

Open the Alexa Smart Properties management console and navigate to the Echo Devices page.
From the Echo Devices list, choose the devices to deregister.
From the Actions menu, choose the Deregister.

Important: Deregistering an Alexa device removes it from the Alexa Smart Properties management console, and from your Amazon Business account. After you have deregistered the Alexa device, you must register it and set it up as if it were a brand-new device.

Discover smart devices for a room

Open the Alexa Smart Properties management console and navigate to your Properties page.
In the list of properties, choose the property.
Navigate to the Rooms page for the property.
From the Rooms list, choose the room.
In the Room settings page, navigate to the Skills section
Choose the Enabled Skills tab.
Locate the smart home skill that corresponds to the smart devices you want to discover.
To begin device discovery, choose Discover Devices.
Wait for the discovery process to complete. This can take up to a minute.

The console displays the list of smart devices that Alexa Smart Properties has discovered and associated with the room. The discovered smart devices also appear in the Smart Home Devices tab on the Room settings page.

Remove smart devices from a room

Open the Alexa Smart Properties management console and navigate to the Echo Devices page.
Choose the Smart Home Devices tab.
Choose the smart devices to remove.
Choose Forget.

Manage device groups

You can create a device group for a room and add Alexa devices and smart devices to the group. This lets a guest control devices as a logical unit. For example, by saying "Alexa, turn off Kitchen," where "Kitchen" is a device group containing two smart lights and one smart plug, a guest can turn off all three devices at the same time. Only devices that you've associated with the same room can be part of a device group. A device can only belong to one device group at a given time.

Create a device group for a room

Open the Alexa Smart Properties management console and navigate to your Properties page.
In the list of properties, choose the property.
Navigate to the Rooms page for the property.
From the Rooms list, choose the room.
In the Room settings page, choose the Groups tab.
Choose Create a New Group.
In the Create device group dialog box, specify the settings as follows:
1. In the Name field, enter a unique name for the device group.
2. From the Devices list, choose the devices to be added.
Choose Create.

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Last updated: Apr 16, 2024